Shipping policy

Shipping Policy

Last updated: 1 August 2025

Thank you for visiting and shopping at Online Auto Store. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	[3-7 business days]	Free
Expedited Shipping	[1-3 business days]	To be Quoted
Note: Delivery delays can occasionally occur.

3. Shipment to P.O. Boxes or APO/FPO Addresses

[Your Store Name] ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Some couriers may not support P.O. Boxes, so we may reach out to request an alternative address.

4. International Shipping

We do not currently ship International, please contact us directly for International shipment

 5. Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

6. Lost or Damaged Packages

Online Auto Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. Contact Us

If you have any questions about your order, shipping, or anything else, please contact us at:

📧 Email: johannes@onlineautostore.co.za
📞 Phone: 072 286 1465